Shipping Policy

IMPORTANT - PLEASE READ BEFORE ORDERING

Please read completely before placing an order and consider the dispatch date chosen as your location + courier times will determine date of arrival. Please see below for a breakdown by area to help guide you in your decision to purchase.

Prebbleton Peonies dispatch orders on a Monday and a Wednesday. If for any reason there is no selected dispatch date on your order, we will include your order in the next available dispatch date.

Delivery within: 

• South Island is Overnight (Excluding weekends)
• North Island is 2x business days
• Rural locations are as above PLUS 3 business days
  (Please consider the above when placing an order)

For delivery within the South Island*: 

If I choose  dispatch on:	Expected* arrival is: (Overnight)
Monday	Tuesday
Wednesday	Thursday

 

For delivery to the North Island*:

If I choose dispatch on:	Expected* arrival is: (2x business days)
Monday	Wednesday
Wednesday	Friday

 

* Arrival times may vary based on carriers delivery timetable. Prebbleton Peonies has no control over this and refunds for lost or delayed packages are not available. 

***RURAL* LOCATIONS***

All known RURAL Deliveries will be processed on a Monday, regardless of selected dispatch date. Rural delivery times are minimum of 4 Business days for the South Island and Minimum 5 business days for the North Island. 

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We will try our best to get your order to you on the selected delivery date, however as we use a third party delivery service, this is beyond our control. While our courier service does their very best to work within the time frames stated... things happen and this is not always possible.

Our flowers are packed with an ice pack included but any delivery over 24 hours may mean that the flowers start to open. By placing an order, you accept that the flower may vary from its original state.